Privacy Policy
Introduction
At Universal Services E.A Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the terms of this policy.
Information We Collect
We may collect personal information that you provide to us directly, such as:
- Contact Information: Name, email address, phone number, and address.
- Service Details: Information related to the cleaning services you request.
- Payment Information: Credit card details and billing information.
- Communication: Any correspondence between you and Universal Services E.A Ltd.
We may also collect non-personal information automatically through the use of cookies and similar technologies when you visit our website.
How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services.
- Process your payments and send invoices.
- Communicate with you regarding your service requests.
- Improve our services and website functionality.
- Comply with legal obligations and resolve disputes.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third parties who assist us in operating our business, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Opt-out of receiving marketing communications from us.
Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@universalservices.co.ke
Thank you for choosing Universal Services E.A Ltd. We value your trust and are committed to protecting your privacy.
